"Transparency is operating in such a way that it is easy for others to see what actions are performed."
This means for the most part: In public. In writing. Openly.
Why? Because this keeps us honest, it increases the trust of our player base and storyhost base, and generally it keeps us on our toes. A bad idea will get punctured more quickly. A good idea will get support more quickly. Transparency isn't meant to be used as a weapon, it's meant to be used as a sanitizer - sunlight to make it clear and obvious that all those acting are doing so in good faith.
Which isn't to say every single little thing needs to be handled in the open. Personal disputes, SH saga negotiations, inter-player resolution - all of these things can be handled privately as needed. The concerned parties are already in the room after all.
Where things need to be transparent is when the concerned parties are the entire site. Criticism of leadership is a public concern (as is praise!). New rule handling, or modifications of site policy - all are public concerns. While the initial germination of an idea can be handled privately, at some point the work needs to go public, for both public review and public accountability of the decision makers involved.
Public review means: Not on AIM, not on email, not on PM. In Discussion room isn't a public enough location, and chat scroll could effectively erase the conversation from view. Public means, in the forums.
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